Yes, your coaching sessions will be recorded. The recordings are a crucial part of the process and allow both you and your coach to review the progress made during each session. These recordings help assess our coaching skills and track your personal development over the course of the program.

Session Review Notice
At Brokin Beauty, our staff periodically reviews session recordings to reflect on and improve our coaching approach. These reviews focus solely on the coach’s performance and are conducted to support continued growth and excellence in service.

Please rest assured that your session recordings are kept strictly confidential. They are accessible only to authorized Brokin Beauty staff and will never be shared with any external parties without your explicit consent.

Our goal is always to grow, refine, and better serve every client we’re blessed to work with.

After signing up for your coaching package, you will receive an email containing all the necessary materials, including your client intake forms, workbook, and any additional resources needed for your sessions. These will be accessible via your account as well.

You can book your coaching sessions directly through the portal , where you'll select available time slots that work for both you and your coach. A booking link will be provided after your enrollment to make scheduling seamless. You’ll also receive automated reminders to ensure you never miss a session.

Session Structure & Duration
Each coaching session is thoughtfully designed around the specific package you choose and the coach’s unique framework. When you book your coaching package, you’ll receive clear details about your session length and structure — so you’ll always know exactly what to expect and can come prepared to get the most out of your experience.

If you need to reschedule, you can easily do so through the portal. We ask for at least 24 hours' notice to ensure we can accommodate your new time. If you need assistance with rescheduling or have special circumstances, our support team is always available to help.

You will track your progress through a combination of coaching feedback, self-reflection exercises, and weekly check-ins. After each session, your coach will provide notes and suggestions to help you stay on track with your goals. Additionally, Your Coach can offers progress tracking tools to help monitor your journey

Confidentiality & Privacy
Your personal information is treated with the utmost care and confidentiality. All details shared during the onboarding process — including session recordings — are securely stored and accessible only to authorized Brokin Beauty staff.

This information is used solely to support your coaching experience, such as contacting you for rescheduling, session updates, or important communication related to your journey with us.

At Brokin Beauty, we value your trust and are committed to protecting your privacy every step of the way.

If you miss a session, notify your coach and reschedule as soon as possibl. You can arrange a makeup session through the Portal by going to calendar availability, but I encourage you to attend each session to ensure you receive the best experience of our journey.